Network Administrator

Responsibilities:

• Provide end-user technical support across front and back-office functions in Singapore and APAC. Conduct troubleshooting on hardware and software.
• Respond to telephone/email/slack inquiries for technical support, provide troubleshooting and resolution.
• Hands-on all-rounded support role across Desktop & Infrastructure, covering PC/Laptop/Phone/Printer hardware, Desktop & Business Applications, VC & multimedia equipment, as well as, Server (Linux and Windows Server), Network and Azure / AWS Cloud support and administration etc.
• Escalate unresolved/complex issues as appropriate.
• Routine hardware and software maintenance for the end user space.
• Participate in infrastructure-related projects.

Requirements:

• 3+ years experience in a Technical Support role
• Experience in providing technical support for computer hardware (PC, laptop/notebook, mobile & handhelds, VC & multimedia equipment), and software (Mac OS, Windows Desktop, Microsoft O365, GSuite, Slack, Zoom.).
• Good experience in Active Directory (incl. GPO)
• Some experience or knowledge in Windows server / Linux server / VMWare administration and troubleshooting
• Good experience in Ruckus Wireless administration
• Good experience in Cisco Switch and Fortigate firewall
• Good experience SSL certificate installation in Linux server
• Basic network troubleshooting knowledge
• MS Azure / Cloud experience is a plus
• Excellent verbal and written communications skills in English
• Diploma or above in IT related discipline
• Proactive, energetic, and positive attitude
• Good problem solving and analytical skills
• Oral communication skills in Mandarin is a plus

Location:  Hong Kong/ Singapore/ Malaysia

Interested parties please send full resume with expected salary to the HR Department via email, talent@tatlerasia.com

Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. Data collected will be used for recruitment purpose only.